Start with the problem that looks the ugliest

Apprehension

Understanding why your organisation is so apprehensive about tackling a problem can give you the best clues for a way to fix it – and brings home why it’s so important that you do.

Visualisation

What might life be like if you really did solve this problem? What new directions could you travel?

Plan in reverse

Your objective is to get to the promised land, where this problem no longer exists. You’ve transformed. Work out how you got here.

'Worst Problem First' Thinking

We live in fast changing times. Business models and old practices are disrupted. Customer habits and expectations change every year. The value of traditional assets becomes uncertain. New technology renders markets obsolete.

Pain Point Mapping
We’re practiced in techniques for mapping processes and capturing pain points, from the perspectives of multiple actors along a process or within a system. We can work with your organisation to collate these into models that make it clear what root cause problems exist. These can often be quantified in terms of direct cost or missed opportunity, to find your true “worst problem”.

Target Operating Model

Technology and design are the core of success for real estate related businesses. Leverage our years of experience to reach your agency’s full potential.

Gap Analysis

Technology and design are the core of success for real estate related businesses. Leverage our years of experience to reach your agency’s full potential.
Rare heroes of management consultancy

Difficult problem? Free consultation..

Have an initial conversation, and if you want to, let us complete a first piece of work for no charge. If you like what we do, we’ll keep going.

Why would we try to sell what we already want to do?.

We only take on projects that are interesting, have positive impact and really matter. We don’t have a traditional sales process – we’ll speak to you to find out about your project, and if we like it we’ll do a short piece of work for free. And if you like that, then we can discuss working together.

For us this is a no brainer – we don’t spend time on selling when we could use it for doing.

Get going and start having impact

We’ll support your vision to deliver ambitious projects well, and bring innovative ideas to life in a way that makes a difference to people.

We are a team of positive-minded, high-capability consultants focused on tackling difficult projects that matter to society. We focus on innovation in sustainability and equality.